I am a Senior Operations & Customer Experience Leader who turns chaotic processes into efficient, scalable systems. My expertise lies in combining Lean principles with data-driven leadership to solve complex business challenges.
According to CliftonStrengths, I lead with Analytical, Strategic, and Individualization themes. I optimize business architecture based on rigorous logic, not guesses, and I build high-performing teams by leveraging individual talents.
I can help you decompose your problem/request and recompose it into a delightful solution with a clear roadmap on how you can reach there.